Showing posts with label seller. Show all posts
Showing posts with label seller. Show all posts

Thursday, February 4, 2010

Etsy Seller Review of the Month (or whenever)

I've decided that I'd like to help my fellow Etsy sellers out a bit and do an "Etsy Seller Review of the Month" on my blog... I do a decent amount of shopping on there (especially for Christmas) so I have ample people that I want to recommend to my friends and readers.


Now, whether it'll really be *every* month is up in the air... ;)

Anyway, February's seller is TheFigLeaf.

So... How did you find her?

Honestly, I've been eyeing her stuff for a long time (she's been on my favorite seller list since June or July, at least). I love her iPod Nano holders but I never worked up the willpower to order something pretty/non-necessary for myself. This Christmas she was brought back to my attention when she was a Featured Seller at the exact time I was shopping for presents for friends and family. I found a really cute four pocket wallet for a teenage cousin of mine and decided to make a custom order request for a cream/red iPod holder as a Christmas present to myself.

I was so impressed with her that I decided to make another order with both a single pocket wallet for my preschooler (who will start receiving an allowance very soon) and my Valentine's Day gift (thanks, honey!). I requested one of her larger, clutch-style wallets to match the iPod holder. When I'm impressed with a seller enough to go back and order *again*, you know they're quality.

Evaluation

Customer Service: I contacted her about the custom order and purchased the wallet... even with the crush of orders she received from the Featured Seller bump, she still answered my convos in a timely manner (which matters a lot to me). She is wonderfully friendly and completely willing to customize designs to suit your needs. Once the custom order was done, I purchased it on Etsy and she sent it quickly. Her items come wrapped in a sturdy, tan paper and tied with a thin rope. They're well-wrapped and shipping isn't unreasonable for the items (one of my *biggest* pet peeves).

In the two orders I've placed with TheFigLeaf, I've never been disappointed in any aspect of customer service... which is so refreshing in today's gift-purchasing market.



Quality: Wow... that's all I really have to say. When I saw the wallet and the iPod holder, I was blown away. The craftsmanship is top-notch and the leathers she uses are butter-soft -- I was really surprised at the quality of the leather. Her assembly/stitching is perfect and her creations are definitely built to last. In this age of faux-everything, it's refreshing to see someone taking the effort to create stuff out of natural materials... especially considering she's doing it in a eco-friendly manner by strictly using remnants.

Both items I received (my son's wallet and my own) are wonderful. My son's wallet is a single pocket (since he'll only be getting a few bucks a week, he doesn't need that much space) and came with an elastic band to prevent the money from falling out. It's a great size -- perfect for a driver's license and a few credit cards along with cash -- for the price. I had her make a boat on it (he's huge in to pirates right now and thought a 'pirate ship' would really excite him) and it came out perfectly! My wallet is even more impressive. I ordered it because I'm going to be switching to a large diaper bag and my tiny wallet simply won't be found in its depths... ever... but I've already started using it (and getting TONS of compliments on it wherever I go) because of how beautiful it truly is. It comes with four pockets to hold credit cards, two larger pockets to hold cash or receipts, one large zippered pocket for change, and a pen/checkbook. It closes with a sturdy snap and even comes with a small ring so you can clip it to the inside of your purse (if you have a clip) or diaper bag.

In addition, I love her designs. She does everything from stamped leaves to stitched designs (I'm partial to the birds, can you tell?). Look through her past sales to really see the range of styles and designs she has done and don't be afraid to ask for a *new* design if you don't see what you want!

Price: I'll be honest -- sometimes I see items online and am shocked at the price (yes, even on Etsy). Mass-manufactured "boutique" items go for insane amounts -- $20 for a bib? Even using organic fabrics, that's ridiculous (and I should know since I buy organic fabrics). I'm sure many items are worth the cost (not the bibs, though) but it's still way outside of my comfort zone. I'm a stay-at-home mom, pregnant with my second, and throwing money away on items just doesn't appeal to me.

That being said, TheFigLeaf is priced wonderfully, insanely well (ie: affordable luxury for everyone, with any kind of budget). Her wallets range from $10.95 for the single-pocket/no elastic design up through $55 for the larger, clutch-style wallets. Her regular, five-pocket wallets (that look more like traditional wallets) cost a very reasonable $24.95 (check out her new design here for a neat four-pocket design with an additional money slot). I do want to note this right now, though, prices are accurate as of the time/date of this blog posting. Prices may increase and may not be accurate when you look at her shop.

Value: You know the saying "you get what you pay for" ? Well, in this instance you get so much more than you pay for. You don't have to worry about shoddy customer service or sub-par craftsmanship with TheFigLeaf -- her stuff will last for years to come. Her leathers will only get more luxurious and beautiful with use (though it does pain me slightly to abuse something so pretty).

Who is this shop for? Really... anyone. Looking for a gift for a teenager? She has iPod holders in tons of different styles and designs, great for boys and girls. Looking for a hard-to-shop-for husband? Her four and five-pocket wallets are a great, functional gift. Environmentally-conscious friend? Her leathers are new remnants (leftovers) and she makes everything by hand at home -- no mass-manufactured items here! Need something for mom? Her larger wallets or beautiful brooches are great for mom, aunt, sister or grandma! Or, just buy for yourself! It's one of the few things I've actually splurged on for myself in years and it was totally worth it.

Overall?

I've made two purchases from TheFigLeaf and I *will* be back, that's a guarantee. If not for a gift, then probably for a business card holder later in the year. She is one seller I wouldn't hesitate to purchase from again and again. I really can't say enough about her. She's an A+ seller with A+ products at an A+ price. So many times I'll shop on the internet (including Etsy), pay a fair price for something and just be disappointed with the item when it arrives... though it does pain me more when it happens on Etsy itself. It's so hard, when you're dealing with handmade items, to judge the quality based on a few photos and prior feedback (especially since many people leave feedback before they bother to use the items and you cannot go back and change it later... it's happened to me). I hope this review has put those fears to rest about TheFigLeaf. There is a reason she has tons of positive feedback, she's been an Etsy Featured Seller and I've purchased from her twice (and plan on purchasing again) -- she truly combines the best of everything into the quintessential perfect seller. Higher praise is simply impossible to give. :)

Saturday, December 27, 2008

Etsy Seller Review -- KeetaCollection

Way back in October, I was searching Etsy and the internet to find someone to custom create two purses for me. They were for my two second-cousins and I needed something cute and fun for two college-age women who had completely different senses of style. One is an upscale college student and the other loved California chic. Boom, I found Vicki, owner of Keetacollection and a good relationship soon ensued. I loved the first two purses so much, I ordered three more for my mother, mother-in-law and stepmother-in-law for Christmas. It wasn't only me who loved it -- every single person who received them as gifts were ecstatic *and* there have been a few people who have contacted Vicki about special orders.

So, let's get into the review, shall we?

Where you can find KeetaCollection:
Her website: http://www.keetacollection.com
Her Etsy Site: http://keetacollection.etsy.com

Communication and Customer Service:
Vicki is definitely a 10 on the customer service scale. Her email replies are fast, her completion time is short and she's willing to go the extra mile for her customers. She makes it easy to pay through PayPal and her website is fantastic!!

Her Eye for Style:

Both of my orders were custom and both orders involved vague ideas like "my mom is more classic in style," or "my stepmother-in-law is a fan of Thomas Kincaide." My first order involved the UCF bag and the California-chic bag, and she knocked both of them out of the park. I was so impressed with her ability to match the fabrics with the theme/idea proposed that I ordered the next three bags with the same vague style ideas. She created bags that matched the idea perfectly. She's definitely someone who can create fantastic styles for those who aren't quite sure what they're looking for.

Her eye for style gets a 10.

Quality, Value and Workmanship:

As one sew-er to another, her workmanship is top-notch. Her stitches are straight and even, the seams are matched well and her bags are ultra-sturdy. The quality of the fabrics she uses is second-to-none and she even includes special little touches like a key clip inside the purse. When you look at the quality of fabrics she uses and the care she takes creating her items, I'd say her items are worth every penny she charges. When you look at the cost of even purses and totes at Target, which can easily reach $50 - $70, her prices are absolutely affordable.

Quality and workmanship get 10. Her value is definitely a 10.

Her Overall Score:

I don't know, what do you think her overall score should be? I'd say she's the best seller I've dealt with on Etsy and the internet in general -- and that's high praise, as I've purchased items from some amazing sellers and I'm not trying to take away from them... I'm just saying that she's amazing. She has a great combination of friendly customer service, fantastic quality and value that is lacking when you shop at even the high-end large-scale stores.... *plus* her items are all handmade!!!

She's definitely a 10 out of 10 -- if you ever need to find purses from small clutches to large diaper bags, kitchen towels or changing pads, you definitely need to check out the KeetaCollection.

Take care and have a great day

Jen

PS: I don't have pictures of all the purses because I forgot to take them on Christmas!! Ha Ha! I'm dumb!!!